Customer Satisfaction Survey

                             Rating Scale:

                              1  = Unacceptable
                              2  = Very Poor
                              3  = Poor
                              4  = Less than Adequate
                              5  = Needs Improvement
                              6  = Acceptable
                              7  = Good
                              8  = Very Good
                              9  = Excellent
                             10 = Outstanding

1. How would you rate the overall professionalism  of the service?

Click here to select the appropriate rating 10 - Outstanding 9 - Excellent 8 - Very Good 7 - Good 6 - Acceptable 5 - Needs Improvement 4 - Less than Adequate 3 - Poor 2 - Very Poor 1 - Unacceptable

Comments::

2. Was management responsive to your needs and questions?

Click here to select the appropriate rating 10 - Outstanding 9 - Excellent 8 - Very Good 7 - Good 6 - Acceptable 5 - Needs Improvement 4 - Less than Adequate 3 - Poor 2 - Very Poor 1 - Unacceptable

Comments::

3. Was the service delivered timely?

Click here to select the appropriate rating 10 - Outstanding 9 - Excellent 8 - Very Good 7 - Good 6 - Acceptable 5 - Needs Improvement 4 - Less than Adequate 3 - Poor 2 - Very Poor 1 - Unacceptable

Comments::

4. How would you rate the quality of the work provided?

Click here to select the appropriate rating 10 - Outstanding 9 - Excellent 8 - Very Good 7 - Good 6 - Acceptable 5 - Needs Improvement 4 - Less than Adequate 3 - Poor 2 - Very Poor 1 - Unacceptable

Comments::

5. How would you rate your customer service experience?

Click here to select the appropriate rating 10 - Outstanding 9 - Excellent 8 - Very Good 7 - Good 6 - Acceptable 5 - Needs Improvement 4 - Less than Adequate 3 - Poor 2 - Very Poor 1 - Unacceptable

Comments::

Would you recommend our service to others?

Click here to select the appropriate rating Yes No Maybe

Comments::

Please note: The fields marked with an asterisk (*) must be completed in order to successfully submit this form. If you select "Submit Form" with a required field left blank, you will be returned here to complete your entry.

Company Name:*
Address:*
City:*
State:*
Your Name:*
Title:*
Telephone:*
Email:*
Wackenhut Service*